Best suited for: Very small businesses that only need occasional IT help.
 
What’s included
Up to 1 hour per month of IT support (remote or in‑store)
Phone and email support during business hours
Priority over non‑contract clients
Discounted onsite IT call‑out rate: $169
​
What’s not included
Microsoft 365 support
Exchange or Outlook troubleshooting
MFA or Microsoft 365 tenant administration
Projects, upgrades, or system migrations
​
Summary This plan covers general IT assistance only. Businesses using Microsoft 365 must be on Tier 2 or higher.