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ClickFix Collect

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ClickFix Collect

Computer support without leaving your home or office.

Need help but can’t bring your PC in? No problem. With ClickFix Collect by CK Computers, we’ll send a courier to pick up your computer, our technicians will diagnose and repair it, then return it to you—fast, simple, and secure.

$50 deposit required at booking to secure your courier pickup. The deposit is applied to your final invoice.

How it works

  1. Book your pickup Choose a date and time that suits you and tell us what’s going on with your device.

  2. Pay the $50 deposit This confirms your booking and covers courier scheduling.

  3. We collect your PC A trusted courier picks up your device from your home or office.

  4. Diagnosis & repair Our local technicians assess the issue. We’ll contact you with a clear quote before any repair proceeds.

  5. Approve the work Give us the go‑ahead and we’ll complete the fix. If you choose not to proceed, we’ll return your device with a diagnostic report.

  6. Safe return delivery We courier your computer back to you, ready to go.

What we can help with

  • Slow PCs, crashes and startup issues

  • Virus, malware and pop‑ups removal

  • Data recovery and backup setup

  • Windows reinstall, updates and optimisation

  • Hardware upgrades (RAM, SSD, graphics, power)

  • Networking, Wi‑Fi and printer problems

  • Custom‑built systems and advanced diagnostics

If it’s a computer, we can probably fix it. Not sure? Ask us.

Why choose ClickFix Collect

  • No travel, no hassle — professional repair without leaving your desk.

  • Local experts — assembled, serviced and supported locally by CK Computers.

  • Up‑front communication — we’ll keep you posted and seek approval before repairs.

  • Courier‑secure — insured, trackable pickups and returns.

  • Flexible scheduling — pickups that fit your day.

Pricing & payments

  • Deposit: $50 due at booking (applied to your final invoice).

  • Diagnostics: We’ll provide a clear quote after assessment.

  • Repairs: Priced per job/parts. No surprises—work only starts after your approval.

  • Courier: Return courier included in the final quote unless otherwise advised.

Business customers: Ask about priority turnaround and invoicing options.

Preparing your PC for pickup

  • Back up important files if possible.

  • Remove accessories you don’t need to send (e.g., dongles, cables).

  • Note your passwords if we need them to test logins—otherwise we’ll work with a guest session.

  • Package securely if you’re not available at collection. We can advise on safe packing.

FAQs

How long does it take?Typical turnaround is 2–5 business days depending on the issue and parts availability. We’ll advise timeframes after diagnosis.

Is the deposit refundable?The $50 deposit secures your courier booking and is applied to your final invoice. Talk to us if your plans change.

Do you work on laptops and Macs?Yes—Windows PCs, laptops, and many Mac repairs. We’ll confirm model suitability at booking.

What about my data?We treat your data with care. Where repairs could affect data, we’ll discuss backup options before proceeding.

Can you collect from my office?Yes—home or office pickups are available. We’ll arrange a time that suits.


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